Online Registration Frequently Asked Questions

Q. What if I don’t have a credit card or don’t want to use one?
A. When using our online registration system, you will need to pay for the activity in full at the time of registration.

Q. Can I pay for part of the activity now and part of the activity later?
A. When using our online registration system, you will need to pay for the activity in full at the time of registration.

Q. Why am I not able to register for all activities online?
A. Not every activity is available for registration on the website.

Q. I decided not to register for an activity. How do I make sure my account hasn’t been charged?
A. Your registration is only complete after you complete the check out process.

Q. How do I cancel a registration, once I have been through the check out?
A. Please check the refund policy per activity. For contact information, see below.

Q. Is my transaction secure?
A. The City of Longview uses DigiCert Secured, the latest in online payment security.

For information about activities and events offered by Parks and Recreation,
call 903-237-1270.

For information about activities and events offered by Partners in Prevention,
call 903-237-1019.